Smart automatic replies
Every business gets the same questions twenty times a day: opening hours, price, address, availability. Afkar Tech answers them the moment they are asked — at two in the morning exactly as it does at noon.
WhatsApp Business messaging
Every WhatsApp message gets an answer — even at 3 a.m.
Afkar Tech turns your business WhatsApp into a team that never sleeps. It answers common questions in seconds, books appointments without a single phone call, and lets customers put an order together without leaving the chat. Built from the ground up in Arabic and Hebrew — not translated into them.
Operated by AFKAR TECH, a registered business that makes WhatsApp Business messaging software for small and medium businesses.
Three things worth knowing about us
- We do not keep the content of your customers' messages. Two things change if you ask for the AI assistant, and only then: the message is sent to our AI provider to be read, and that conversation is kept for three days so the assistant can remember it, then deleted automatically. If you also ask us to keep the whole conversation, the replies your own staff type by hand in WhatsApp, the automatic messages your bot sent in reply and the buttons a customer tapped are kept with it for the same three days and sent to the same provider, so the assistant can answer that customer. Both options are off until you ask for them. Details below.
- Answers in seconds, 24 hours a day — including when you are closed.
- Built for Arabic and Hebrew from the first line of code, not translated later.
What we do
One platform. Three things your customers can do in a chat they already have open — and a clear promise about what we keep and what we do not.
Appointments without the back-and-forth
Your customer picks a service and a time inside the conversation. Confirmations and reminders go out on their own, double bookings are blocked by the database itself, and every appointment lands in one dashboard your team actually watches.
A shop inside the chat
Customers browse your catalogue, build a cart and place an order without installing anything and without leaving WhatsApp. The order arrives in the same dashboard as everything else, and you take it from there.
Privacy you can actually check
We know a message was sent. We do not know what it said. The content of your customers' conversations is not stored on our systems — the only words we keep are the answers you asked them for, such as a name or a phone number for a booking. One option changes that, and only if you choose it: with the AI assistant on, a conversation is kept for three days so the assistant can remember it, then deleted automatically. A second option, also only if you choose it, adds your own side of that conversation: the replies your staff type by hand in WhatsApp, the automatic messages your bot sent in reply and the buttons a customer tapped are kept in that same conversation for the same three days, read by the assistant, sent to our AI provider so it can answer that customer, and deleted with it. A reply that reaches us in a form we cannot verify as coming from your number is kept too, marked as unverified. Ask us to turn this option off and all of these are deleted straight away; your customers' own messages kept while it was on stay with the rest of the conversation for the same three days. Please tell your staff.
Who it is for
If your business lives inside WhatsApp, you know the feeling: a message arrives at ten in the morning and gets answered at five in the afternoon, because there was simply no time. That is what we fix, for:
- Clinics, dentists and medical practices
- Hair salons, barbers and beauty studios
- Restaurants, cafés and takeaways
- Garages and repair workshops
- Shops and small online stores
- Trainers, tutors and independent consultants
How it works
Three steps, and no change to the number your customers already know.
Connect your number
We connect your existing business number through the official WhatsApp Business Platform. The number stays yours, and so does your relationship with your customers. There is no new number to announce.
Set up your content
Your menu, services, opening hours, answers and catalogue all live in one dashboard. No code, and nothing to install.
Let it run
Customers serve themselves around the clock. Anything the automation should not answer is passed to a person in the same conversation, so the customer never has to start again.
Built right to left, not translated into it
Afkar Tech did not start as an English product that was translated afterwards. The conversation with your customer, the business dashboard and every line of code were built for Arabic and Hebrew, right to left, from day one. Every message has its own default language, so a missing translation never sends a customer text in a language they did not choose.
This website is also published in English, so that partners, suppliers and platform reviewers can read it.
About Afkar Tech
AFKAR TECH is a registered business that makes messaging software for small and medium businesses. We run the Afkar Tech platform, which connects officially to Meta's WhatsApp Business Platform.
We are an independent software provider. We are not affiliated with Meta Platforms, Inc., not endorsed by it, and not a reseller for it. WhatsApp is a trademark of Meta Platforms, Inc.
You can reach us on WhatsApp or by email at afkartech@afkartech.app. Our registered business name, address and phone number appear at the bottom of every page on this site.